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Conditions for adding comments

What is the purpose of comments on this website?

The purpose of the comments is to share experience with phone numbers both annoying (mainly telemarketing, surveys) and useful (e.g. couriers, authorities). Their purpose is not, however, to comment on phone numbers of natural persons.

Who can add comments to phone numbers?

Comments can be added by users over 16 years of age. They must, however, follow the Rules for writing comments.

How do we handle comments?

We reserve the right to delete or edit comments, primarily in order to increase the quality of the content. The most common reason for editing or deleting a comment is a violation of the Rules for writing comments.

Inappropriate comments are searched for in three ways:

  • by automated processes – we keep improving our system detecting comments that might violate our Rules for writing comments,
  • by checking comments randomly,
  • by getting feedback from our website users who report suspicious comments.

Rules for writing comments

The comments published on the website express the opinions of their users, not the operator who is not responsible for their content. Yet we do not want to give platform to vulgarisms, insults and other kinds of inappropriate content. We try to keep the forum to the point and civilized.

We will not tolerate incitement to hatred towards individuals or groups of people, especially based on nationality, race or religion. Vulgar or obscene posts will be deleted.

It is also forbidden to misuse the opinion forum to spread advertisement and spam, as well as to publish posts or links not relevant to the topic.

Posting identical comments, i.e. flooding, is not allowed either. Chatting and posing as somebody else is also forbidden.

The author of a comment undertakes not to publish a comment which:

  • contains profanities or is hateful towards another person,
  • attacks or targets an ethnic group, race, nationality or religious group,
  • is homophobic, transphobic, sexist, offensive or obscene,
  • is abetting,
  • is illegal,
  • contains spam or is duplicate,
  • links to a suspicious website or a website irrelevant to the discussion topic,
  • violates copyright or trademark,
  • is propagandistic or political,
  • can be considered a hoax,
  • is written in a foreign language,
  • contains personal data according to the General Data Protection Regulation (GDPR).

In case of violation of these conditions, we reserve the right to prevent a given user from adding comments or accessing the site altogether.

Validity of the conditions

We keep these conditions updated. Last changed on 24th May 2018. The operator of the Service reserves the right to change these conditions at any time in any way without stating a reason.

Last updated: May 24, 2018   |   Download:

The General Terms & Conditions contain the following documents:

Frequently Asked Questions

My comment has disappeared or has been edited, why?

We edit and delete comments for the following reasons:

  • We are informed that the comment contains signs of illegal actions and these actions can be determined on the basis of general awareness.
  • We are informed that a given comment contains personal data according to the General Data Protection Regulation (GDPR).
  • We are notified that the comment is vulgar or abusive.
  • We receive a request from the police to take the comment down.
  • We receive a court order to take the comment down.

How can I report an inappropriate comment?

Every user can deactivate any comment until the moderators deal with it. Just click the bin icon in the bottom right corner, fill in a short form and confirm the email address where a statement on how the moderators dealt with the comment will be sent. The processing of such a request usually takes 1-2 weeks.

What should I do if I want to delete a comment on a phone number?

In case a comment contains derogatory language or claims that can generally be regarded as lies, inform us via email at call-reverse-lookup.com@ or by mail at our address:

P.O.Box 272
Kurzova 2222/16
155 00 Prague
Czech Republic

In case it is obvious that a given comment is not true or is derogatory, it will be removed. In other cases, contact the police who have to investigate whether the comments are illegal. The forum operator will fully cooperate in such an investigation. As soon as the police or a court confirms their illegality, we will be able to remove the comments.

The comment has been deleted but it is still on Google. Why?

Google and other search engines (Bing, Yandex...) have their own memory, so their results do not always correspond to reality. It will take some time until the search engine reindexes and shows a relevant preview of the page. It usually takes weeks to months.

Can you give me the IP address or some information on the author of the comment?

Adding comments does not require a registration. Comments are added by the site visitors completely anonymously – we do not require a name or an email address.

We do not save readable IP addresses of posters either, only encrypted. We are, therefore, able to determine that for instance two comments were sent from the same device, but we are unable to provide a readable IP address.

Who is responsible for the content of the posts?

Only the posters are responsible for the comments they post in the forum. The operator is obliged to remove a comment only if they have been demonstrably informed about its illegal content.

Why are some comments hidden?

When we receive a request to remove a comment, this comment is automatically hidden until we process the request. This is to remove the comments with inappropriate content as quickly as possible (e.g. hateful comments, bullying, comments containing personal information etc.)